Privacy Policy

Effective Date: 16th March 2026

MLS Associates (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

1. Data Controller

MLS Associates is the data controller responsible for your personal information.

Contact:
Email: mike@mlsassociates.uk

2. Personal Data We Collect

We may collect:

• Identity & Contact Data: Name, company, job title, email, phone number, and any information you provide through forms or inquiries.
   
• Technical Data: IP address, browser type, device information, and website usage data through cookies and analytics tools.
   
• Communications Data: Any messages or requests you send to us.

3. How We Use Your Data

Your data may be used to:

• Respond to enquiries and provide renewable energy services.
   
• Improve our website, services, and user experience.
   
• Send updates, newsletters, or marketing communications if you consent.
   
• Comply with legal obligations or enforce our policies.
   

4. Legal Basis for Processing

Under GDPR, we process personal data based on:

• Consent: Where you have opted in to receive communications.
   
• Contract: To fulfill services requested by you.
   
• Legal Obligation: To comply with applicable laws.
   
• Legitimate Interests: To improve services, maintain security, and operate our website effectively.
   

5. Sharing Your Data

We do not sell your personal data. We may share it:

• With trusted service providers assisting with hosting, analytics, or communications.
   
• When required by law or to protect our legal rights.
   
• During business transfers such as mergers or acquisitions, with safeguards in place.
   

We ensure that international data transfers are protected with appropriate measures, such as Standard Contractual Clauses.

6. Cookies & Tracking

Our website uses cookies to enhance your experience and gather analytics. You can manage cookie preferences via your browser settings.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined or required by law. Data no longer needed is securely deleted or anonymized.

8. Your Rights

Under GDPR, you may:

• Access or request a copy of your data.
   
• Correct or update your data.
   
• Request deletion (“right to be forgotten”).
   
• Restrict processing of your data.
   
• Request data portability.
   
• Withdraw consent at any time.
   
• Lodge a complaint with a supervisory authority.
   

Contact us at mike@mlsassociates.co.uk to exercise your rights.

9. Data Security

We implement technical and organizational measures to protect personal data from unauthorized access, misuse, or loss.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted here with an updated effective date.

11. Contact Us

For questions about this Privacy Policy or our data practices:

MLS Associates
Email: mike@mlsassociates.uk
Phone: 07774 520 936